EN 
DE INSURERS
You are in the perfect position to help your policyholders. When you do, they benefit and so do you. Why wait until something goes wrong?
Engage
Some insurers deliver ‘wellness’ almost as a ‘free-gift-with-purchase’ that revolves around points and discounts.
The evidence is overwhelming that manipulating people with extrinsic rewards attractsalready healthy people who like these kinds of promotions, but they’re failing to reach the very people who need help the most.
Trust
Motivate
Challenge
Leading the way
Gain insight into risks now and into the future
When you look at your members, what do you see? Claims and policyholder churn. That’s about it. But there’s so much more going on, hidden beneath the surface: a member’s risk factors, lifestyle factors and changes, health biometrics, disease progression.
Now, you had a way to visualise all of this and help people before they become very unwell. Help them before they claim. You win, and so do they.
Here’s how it works:
- Each of your policyholders’ dashboards feed into an overall ‘member dashboard’. This ‘motherboard’ helps you understand the state of your population’s mental and physical wellbeing.
- You can see clearly – for the first time – the issues and risks your members face now, which ones are emerging, whether your current interventions are being accessed and, when they are, what impact they are having.
Help your members get ahead of chronic diseases
BLAH BLAH, BUT WHAT'S THE POINT
What this means, in short, for you
Boost engagement & retention
Increase member satisfaction & NPS
Interventions focused on key claims vectors
Move from being a payer to a partner in your members’ lives
Inform new product development via novel data
Build and connect a rich healthcare ecosystem with a smart engagement and signposting
Harness our engagement platform as a new customer acquisition tool
Develop and measure A/E outcomes across claiming and non-claiming lives
Target interventions precisely vs. expensive and ineffective broad brush approaches
Provide digital diagnostic and triage of members without expensive paramed tests
Gain a 360-degree view of your policyholders, combining health, lifestyle, and claims data
Backed by client findings and focus groups
93% member sentiment
"I must say that the motivation of the insurance company for it's customers to think about their condition, look at various recommendations and, based on the evaluation, consider a possible lifestyle change or even to visit an expert, is really nice!"
CUSTOMER & USER STORIES
Discover how we’re transforming healthcare, digitally
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See how Union drove 93% member sentiment
HeadUp was able to partner with Union to bring to life a smart, modern, digital health companion, who empowers Union’s customers to live healthier, happier lives.