EN 
DE FEATURES
Digital health checks
The Digital Health Profile works because it’s built incrementally using individuals’ platform data. And at its core, the platform is set up to add value to people’s lives and engage them in an honest dialogue about their health through Insights, signposts, surveys and Experiments.
UNDERSTANDING WHY
Traditional HRAs have a completion rate of 15-20%. Why so low?
Because people don’t have much of an incentive to finish them. Or respond honestly. That’s what happens when deeply personal questions are put forth in in cold isolation. We ask tough questions too – but not all at once and only when we’ve built trust. Then we keep the conversation going with data-driven Insights and targeted messaging as we build people’s Digital Health Profiles. We communicate with warmth and humour and consistently strive to empower and educate people.
The health profile
The Health Assessment acts as a triage mechanism for benefits, services, and the provision of interventions such as telehealth and at-home test kits.
- Provide a valuable return on data exchange
- Engage people in a dialogue about their health
- Educate and empower people to act on their health risks
- Provide ongoing data-driven insights and targeted communications
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The health profile benefits
A smart digital health assessment which provides the following benefits
Transformational data capture
Provides a flexible, extensible data-capture and health assessment mechanism across a range of health markers, risk factors, social, and lifestyle factors.
Engaging customer experience
Delivery via customised app enables alignment with your preferred CX and provides a foundation for ongoing engagement, signposting, and intervention.
Information in your hands
Allows for both point-in-time snapshot and longitudinal view of individuals’ health risk factors, including remote monitoring, follow-up, and reminders.
The result?
App surveys have a 40-50% completion rate – and they are but one component of our data capture toolkit. Yes, this is an incredibly effective data collection exercise, but it gives as much as it takes – creating a supportive, ongoing health journey for people who truly want to take control of their health. For them, digital health checks aren’t the end of the story, they’re the beginning.
- Profound understanding of employees and policyholders
- Fairer policy pricing
- No in-person, clinical testing required
- High completion rate
Loved by consumers, trusted by corporates
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