Is the customer really always right?
I appreciate that the old adage; “the customer is always right,” has value. But we’ve found that it’s blocked innovation and it seems that this is because, in essence, customers aren’t visionary enough.
I appreciate that the old adage; “the customer is always right,” has value. But we’ve found that it’s blocked innovation and it seems that this is because, in essence, customers aren’t visionary enough.
Creating a culture of health is a public declaration of your commitment to your organization’s future. Great leaders don’t just say ‘people are our greatest asset’, they actually take care of that asset, starting with themselves. They walk the walk. Literally.